Keep housekeeping, maintenance, and front desk in absolute real-time synchronization. Room status changes propagate instantly to every connected device — eliminating radio calls, paper lists, and guesswork.
The front desk completes checkout. Room status automatically flips from Occupied to Dirty across every screen.
The assigned housekeeping attendant receives a push notification on their phone with the room number and priority level.
Attendant taps "Complete" on their mobile view. Room flips to Inspected. Supervisor can verify or approve remotely.
Once approved, the room shows as Clean/Available on the front desk and tape chart — ready for the next guest.
The traditional hotel housekeeping workflow depends on printed paper lists distributed at shift start and two-way radio calls to relay status changes. Both methods are error-prone — paper lists are immediately stale, and radio calls get missed during vacuuming.
Lumina replaces both with a single mobile-responsive status board that every attendant, supervisor, and desk clerk sees simultaneously. Room status changes are instant and visual. No paper. No radios. No miscommunication.
Not all dirty rooms are equal. A VIP arriving at 2pm needs their suite cleaned before a room that is not expected until 6pm. Lumina's dispatch engine evaluates incoming arrivals, guest tier, and checkout times to automatically prioritize the cleaning queue.
Supervisors can override priorities manually or let the algorithm handle sequencing. Either way, the most important rooms always get cleaned first.
When a housekeeper discovers a leaky faucet or a broken thermostat, they can flag the room as Out-of-Order directly from their mobile device. The system creates a maintenance work order, notifies the maintenance supervisor, and blocks the room from the front desk inventory until the issue is resolved. No phone calls, no sticky notes on the office door.
Lumina tracks the exact time each room spends in each status — from checkout to dirty, dirty to inspected, inspected to clean. Supervisors can view per-attendant turnaround averages, identify bottlenecks in the cleaning pipeline, and optimize staffing levels. Historical data surfaces seasonal patterns — helping managers schedule extra staff during high-turnover weekends.
Beyond daily turnover cleaning, hotels require periodic deep cleans — mattress rotations, carpet shampooing, HVAC filter swaps. Lumina maintains a per-room deep clean calendar that triggers automated reminders based on last-completed dates. Supervisors see which rooms are overdue at a glance. When a deep clean is scheduled, the room is automatically blocked from reservations during the work window.
No setup fees · No per-room commissions · Cancel anytime
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