Say goodbye to legacy 5-minute guest check-in sequences. Lumina streamlines arrivals into a lightning-fast flow — from ID scan to room key handoff in under 30 seconds with just 3 clicks.
Place passport or driver license on USB scanner. Guest name, DOB, and ID number auto-populate instantly.
Stripe Terminal reader captures the incidental pre-auth. Card never touches your database — zero PCI scope.
Browser commands the RFID keycard writer directly. Place card, press Write Key. No drivers needed.
Folio is live, key is encoded, confirmation email sent. Guest is walking to their room.
Credit card fraud represents one of the largest chargeback losses in hospitality. Lumina connects directly with Stripe Terminal smart readers via pre-certified secure browser calls.
Incidental pre-authorizations are automatically charged upon check-in — verifying card validity and locking funds without exposing the card number to the receptionist or the database. Your property stays completely out-of-scope for PCI audits.
Corporate travelers frequently need room rates on a company ledger and incidentals on a personal card. In legacy systems, splitting folios takes minutes of manual arithmetic.
Lumina provides an interactive visual ledger splitting panel. Clerks split invoices, transfer balances, or calculate tax exemptions in 2 clicks. Balanced folios export directly to QuickBooks.
Once the payment hold is cleared, the system commands the desk keycard writer directly inside the browser sandbox. No local driver wrappers or Shift4 helper daemons to install. Clerks place the RFID key on the reader, press 'Write Key', and the guest is ready to walk to their room. The entire encoding sequence completes in under 2 seconds.
When a returning guest presents their ID, Lumina instantly matches their profile against the historical guest database. Previous stay preferences, room type history, special requests (hypoallergenic pillows, high floor preference), and loyalty tier are surfaced on the check-in screen. Clerks deliver a personalized welcome without asking the guest to repeat information — transforming a routine arrival into a premium hospitality moment.
During check-in, Lumina automatically evaluates the current room inventory and surfaces available upgrade options to the clerk. If a guest booked a Standard King but a Suite is available, the system calculates the upsell price differential and presents it as a one-click suggestion. Revenue managers report an average 12% increase in upgrade conversion rates within the first 90 days of deployment.
No setup fees · No per-room commissions · Cancel anytime
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