Sync inventory instantly. Connect with Expedia, Booking.com, Airbnb, and global distribution channels via direct, encrypted XML integrations that update room states in under 15 milliseconds.
Most property systems depend on scheduled scraping or batched hourly uploads to update availability on Expedia and Booking.com. During high-volume booking windows — a sold-out Saturday night, a conference weekend — the delay creates a dangerous overlap period where multiple guests can book the same room.
Each double-booking costs a hotel $150-$400 in walk-out compensationplus the reputational damage of a one-star review. For a mid-size property, that's $5,000-$15,000 per year in preventable losses.
Lumina communicates with booking channels via direct, encrypted XML streams — not batch uploads. The moment a guest books a room, checks in, or modifies dates, availability updates propagate globally within 15 milliseconds.
No middleware proxy, no third-party channel manager with its own subscription fee. The connection runs directly from Lumina's cloud infrastructure to the OTA's ingestion endpoint.
Reservations from Expedia carry different payment formats than Airbnb (Hotel Collect vs. OTA Virtual Cards). Legacy systems require clerks to manually decode each format and adjust the folio.
Lumina's channel engine parses incoming XML packages automatically — formatting payment folios, posting deposit records, and applying the correct tax rules without any manual clerk intervention.
OTA contracts often require rate parity — your direct booking price cannot be lower than the OTA-listed price. Lumina's channel manager monitors published rates across all connected channels and flags parity violations before they trigger contract penalties. When your AI yield engine adjusts a rate, the channel manager ensures the new price distributes correctly across all platforms within the parity compliance window.
Strategic overbooking is a legitimate revenue management technique — selling 82 rooms when you have 80, anticipating 2-3 no-shows. Lumina's channel manager supports configurable overbooking buffers per room type and per channel. When actual bookings approach the buffer threshold, availability automatically closes on lower-priority channels first, protecting your direct booking allocation.
When a guest modifies or cancels their reservation on Booking.com, the change flows into Lumina within seconds. The room is released back to inventory, the folio is updated, and availability re-opens on all channels simultaneously. No clerk needs to touch the reservation — the entire lifecycle from booking to cancellation is fully automated across every connected platform.
Channel manager included in every plan · Zero per-booking fees
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